DUE TO THE 21 DAY LOCKDOWN, OUR NEXT POSSIBLE DISPATCH DATE IS 17 APRIL 2020. Please feel free to order during the lockdown as we work on a first order in, first order out dispatch policy.
Our admin is still fully operational so please contact us if you have any questions.
We only use courier for our Wall Art Delivery in South Africa: it is door-to-door courier service and is generally a quick and a reliable way to get your wall decals.
Spend R500 or more on our Wall Art and get FREE door-to-door Courier Delivery anywhere in South Africa.
Otherwise, we have a standard courier delivery fee of R97.00 anywhere in South Africa.
Here is the exact listing of areas and delivery timing of Wall Art South Africa:
- Overnight Delivery/Next working day from dispatch: Johannesburg Wall Stickers, Midrand Wall Stickers and Pretoria Wall Stickers.
The total delivery area (including surrounds) stretches from Alrode in the South of Johannesburg to Pretoria North – and then Krugersdorp in the West to Springs in the East.The Wall Stickers usually arrive the following working day after dispatch. In general, Johannesburg is in the morning and Pretoria is in the afternoon – but it does depend on their delivery routes and how busy they are.
- 2 – 3 Working Days from dispatch:
Bloemfontein Wall Stickers, Polokwane, Vaal, Klerksdorp, Westonaria, Randfontein, Nelspruit, Witbank and Rustenburg and the rest of Gauteng.
Cape Town Wall Stickers (plus surrounding Winelands): Cape Town from Gordons Bay in the south to Durbanville in the north, then Melkbosstrand on the West Coast all the way along to Worcester. Also includes Paarl, Grabouw, Stellenbosch and Franshhoek.
Eastern Cape: Port Elizabeth, East London and George.
KZN and Coasts: Durban Wall Stickers, Pietermartizburg, North and South Coast from Richards Bay to down Port Shepstone. Excludes inland areas other than the stretch from Durban to Pietermaritzburg. It usually takes about 2 working days after dispatch. They drive to these cities from Johannesburg on the night of dispatch and arrive the next afternoon, so it only gets loaded for delivery for the next morning.
- 4 – 5 workings days (or more) from dispatch:
Outlying Areas in South Africa like Ceres, Hermanus, Oudtshoorn, Jeffreys Bay, Kimberley, Coastal region from Plettenberg Bay to Mossel Bay, which includes Knysna and any other areas not listed above.
On average, it takes about a week to arrive after dispatch. The main reason is that your wall art gets sent to the nearest major city and then gets driven from there to outlying areas. Sometimes, they only drive to certain areas once a week, so it all depends on their routes.
International Courier Delivery take 5-7 working days from dispatch and is ZAR797.00.
We do not offer International Postage anymore due to delayed deliveries..
Some Wall Art Delivery Questions:
You are welcome to collect yourself or send your own courier from our Dispatch Depot in Honeydew, remember you get free delivery over R500 in South Africa, otherwise the courier charge is only R97.00 to your door anywhere in South Africa. If you take into account your time, the traffic and petrol costs – it may not be worth it to collect. Also, we have 2 separate warehouses in Jo’burg so depending on the product, it doesn’t always save time to collect.
If do want to collect or send your own courier, please let us know under “special instructions” during checkout as it is more complicated to arrange it after you have ordered.
If your order is under R500, use coupon code COLLECT during checkout and it will deduct the R97 delivery fee. Once your order is ready to collect, we will send you an email with the collection details (Mon-Fri during office hours).
Please let us know ASAP if the address is incorrect and we can make a plan.
We always suggest that you give your work address for the delivery address as we always deliver during working hours and at least someone is always there to sign for it. We have spent many years trying to find the perfect courier company but it does not exist and sometimes they are overworked or the driver is sick and they don’t deliver. If it is a home address, you may sit around all day and they never come so a work address is best – or you are welcome to let us know which days of the week someone is at home to receive the parcel.
If no-one is home when they come to deliver, the courier generally take it back to the depot and either try deliver the next day or somebody will call you to arrange when they can deliver. This does not always happen so it is always best to give a work address!! You can also get a good idea of the delivery day when you track your delivery online (we mail you the tracking number on dispatch) – usually “onboard” means they will deliver that day.
The first thing to do is track it online (with the tracking details we have sent you) and see what the problem is. If you have not received anything from us, please contact us [email protected] and we will help you track your parcel.