All about StickyThings Delivery

We only use courier for our Wall Art Delivery in South Africa: it is door-to-door courier service and is generally a quick and a reliable way to get your wall decals.

Spend R1000 or more on our Wall Stickers or Wallpaper get FREE door-to-door Courier Delivery anywhere in South Africa.
Excludes Acoustic Panels which are a standard R250.00 per order (1-8 panels).

 

Otherwise, we have a standard courier delivery fee of R99.48 anywhere in South Africa.

Here is the exact listing of areas and delivery timing of Wall Art South Africa:

  • Overnight Delivery/Next working day from dispatch: Johannesburg Wall Stickers, Midrand Wall Stickers and Pretoria Wall Stickers.
    The total delivery area (including surrounds) stretches from Alrode in the South of Johannesburg to Pretoria North – and then Krugersdorp in the West to Springs in the East. The Wall Stickers usually arrive the following working day after dispatch. In general, Johannesburg is in the morning and Pretoria is in the afternoon – but it does depend on their delivery routes and how busy they are.
  • 2 – 3 Working Days from dispatch:
    Bloemfontein Wall Stickers, Polokwane, Vaal, Klerksdorp, Westonaria, Randfontein, Nelspruit, Witbank and Rustenburg and the rest of Gauteng.
    Cape Town Wall Stickers (plus surrounding Winelands): Cape Town from Gordons Bay in the south to Durbanville in the north, then Melkbosstrand on the West Coast all the way along to Worcester. Also includes Paarl, Grabouw, Stellenbosch and Franshhoek.
    Eastern Cape: Port Elizabeth, East London and George.
    KZN and Coasts: Durban Wall Stickers, Pietermartizburg, North and South Coast from Richards Bay to down Port Shepstone. Excludes inland areas other than the stretch from Durban to Pietermaritzburg. It usually takes about 2 working days after dispatch. They drive to these cities from Johannesburg on the night of dispatch and arrive the next afternoon, so it only gets loaded for delivery for the next morning.
  • 4 – 5 workings days (or more) from dispatch:
    Outlying Areas in South Africa like Ceres, Hermanus, Oudtshoorn, Jeffreys Bay, Kimberley, Coastal region from Plettenberg Bay to Mossel Bay, which includes Knysna and any other areas not listed above.
    On average, it takes about a week to arrive after dispatch. The main reason is that your wall art gets sent to the nearest major city and then gets driven from there to outlying areas. Sometimes, they only drive to certain areas once a week, so it all depends on their routes.

International Delivery

Our international delivery options are sent with Fedex or Aramex and the cost depends on the country. We have simplified it by offering delivery to:

  •  Neighbouring Countries (Eswatini, Lesotho, Mozambique, Zimbabwe, Botswana and Namibia): takes 4-7 working days from dispatch and is ZAR797.00, excludes Acoustic Panels (please contact us for more info on exporting those).
  • All other Countries: takes 4-10 working days from dispatch and is ZAR1279.00 for wall stickers and ZAR1779.00 for wallpaper/murals, excludes Acoustic Panels (please contact us for more info on exporting those).

Some Wall Art Delivery Questions:

Q: Can I rather collect my order or send my own Courier?
We, unfortunately, don’t offer collections anymore – we send all our orders by courier. 
We don’t stock everything at our showroom, so especially with wallpaper and murals, it is actually quicker to courier than collect (and its free over R1000). 

Q: What if I gave you the incorrect address or the no-one was home when the courier delivers?
Please let us know ASAP if the address is incorrect so we can change it before we dispatch your order.

We always suggest that you give your work address for the delivery address as we deliver during working hours.

You can also get a good idea of the delivery day as our courier generally sends an sms and email notification as soon as it loaded onto the vehicle for delivery.

If you are not going to be home, it is best to let the courier company know.
If no-one is home when they come to deliver, the courier generally take it back to the depot and it will either go out in the afternoon again or the next morning.

Q: I haven’t received my order and it has been days since I expected it to arrive, what should I do?
The first thing to do is track it online (with the tracking details we have sent you) and see what the problem is. If you have not received anything from us, please contact us [email protected] and we will help you track your parcel.

Have more questions? Check out our FAQ’s or please Contact us.