Privacy Policy

• Cookies and Usage Data

If you buy/attempt to buy a product through our website (i.e. click the confirm order button), we will collect and store your contact data (name, address, and email address), as well as which payment method you have chosen in order to be able to fulfil our obligations under the resulting business relationship. If you provide them, we will use your email address to send you your order updates and possibly email you if the payment was not successful.

If you would like to place an order in our online store, you can choose whether you would like to enter the data necessary for your order only once for this order, or whether you would like to create a customer account which stores your data for later additional purchases. When you do not create a customer account, we will store your data for the purpose of fulfilling the contract and then delete it as soon as we are no longer legally required to store it. Required fields that are necessary to fulfill the contract are specially marked; any additional information is voluntary. Upon creation of an account under “My Account”, the data entered by you there will be stored with the ability to be revoked later.

We will use the data you enter to fulfill your order. For this purpose, we will give your address data and possibly payment information to companies that support us in this area. We will delete this data after fulfillment of the contract and the tax and commercial storage periods.

In order to prevent unauthorised third party access to your personal data, in particular financial data, the ordering process is encrypted using SSL technology.

We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

www.stickythings.co.za will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

How long we retain your data

If you leave a review, the review and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left a review, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties (other than stated below). Only the necessary information, that is the customers name, delivery address and contact phone number (if necessary) will be made known to third parties (like the courier company) delivering the product.

Credit card details are not kept by the Provider under any circumstance but by PayFast, here is a link to PayFast’s Privacy Policy. The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service provided by Google Inc. (“Google”) that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

Here are the types of data that Google can retain:

– IP address
– Date and time of the request
– Time zone difference from Greenwich Mean Time (GMT)
– Content of the request (specific site)
– Access status / HTTP status code
– Volume of data transmitted each time
– Website from which the request comes
– Browser
– Operating system and its interface
– Language and version of the browser software
– The country of origin for the visitor

If you do not want to participate in the tracking, you can take the necessary steps to block a cookie – such as through a browser setting, which generally disables cookies from being stored, or adjust your browser settings in such a way that cookies from the domain “googleleadservices.com” are blocked. Please note that you may not delete the opt-out cookies as long as you do not wish for measurement data to be recorded. If you delete all of your cookies, you must reset the opt-out cookie once again. You can also adjust your Google Ads settings here: https://adssettings.google.com/